We believe customers should understand service charges and approve recommended work before repairs begin. Final pricing depends on the equipment, diagnosis, parts, labor, and conditions found.
Regular Business Hours - [M-F 7:30AM-6:00PM CST]
One straightforward service charge covers travel within our standard service area, the first 30 minutes of diagnostic time during regular business hours, and minor incidental truck-stock items. We keep initial service pricing simple by combining these costs into one flat rate rather than separating trip and diagnostic fees.
$80 with an active service plan.
$100 without an active service Plan
Parts, repairs, additional labor, refrigerant, and other work may be an additional rate.
After-hours / emergency
After hours service fee applies to qualifying after-hours, emergency, and holiday service calls. This is a minimum service charge, not the total price of every repair. Parts, repairs, additional labor, refrigerant, and other work may be an additional rate.
Please call so we can confirm the applicable charge for your request.
Call for Emergency ServiceCommercial refrigeration
Due to the specialized nature of ice machine systems and the time required for thorough troubleshooting, ice machine service is subject to a separate diagnostic rate that includes up to two hours of diagnostic time.
Parts, repairs, additional labor, refrigerant, and other work may be an additional rate.
We inspect the equipment and work to identify the cause of the problem.
We explain our findings and provide repair recommendations and pricing when the diagnosis supports them.
We seek your approval before proceeding with additional repair work.
Similar symptoms can have different causes, and equipment access, parts availability, refrigerant requirements, and repair complexity can vary. A fixed online price without a diagnosis can be misleading. We can provide an estimate once we understand the equipment and the work required.